Email Hosting

From Gravity Internet Technical Support

Support guides for Gravity Internet email hosting services.

Contents 1 Full Documentation 2 Mailbox control panel 3 Setup and Configuration 4 Troubleshooting Guides 5 Related Links

Full Documentation

• Client User guide for Plesk control panel version 8.6 (PDF or HTML)
• Email Users Guide (PDF or HTML)

Mailbox control panel

Through your mailbox control panel, you can access the following features:

• Change password
• Redirect e-mail to another address
• Set auto-responders (holiday messages)

• You can access the control panel for your mailbox from the web:

 https://yourdomain.com:8443/

• Use your full mailbox Username and Password to login.
• If you log in for the first time, select the language for your control panel from the Interface language drop-down box. If you had previously specified the interface language and saved it in your interface preferences, leave the User default value selected.

Setup and Configuration

• Email hosting DNS records
• Microsoft Outlook - How to setup mailboxes
• Mozilla Thunderbird - How to setup mailboxes
• Apple Mail OS X 10.5 (Leopard) - How to setup mailboxes
• Webmail - How to access your mailbox using a web browser
• Anti-virus settings
• Anti-spam settings

Troubleshooting Guides

• Problems sending emails due to blacklist
• E-mail spoofing
• Notification of Problem Domains

Related Links